Permissions
Choose what Heyno can do on your behalf and when it asks for your approval.
Approval modes
Approvals control what Heyno can do on its own and what it checks with you first, like sending an email, making a call, texting a client, or booking a meeting. The mode you choose sets the boundary.
For most work, start with Ask before sending. Heyno drafts and previews freely, then pauses before anything leaves your account.
Select a mode below to see how each one works.
Ask before sending
Heyno reads your files and drafts freely, but pauses for your approval before it sends an email, makes a call, texts a client, or books a meeting.
Auto-approve routine
Low-risk actions go ahead automatically: drafts, internal notes, and reads. Anything that leaves your account still asks. Automatic approval can make mistakes.
Full autonomy
Heyno sends, calls, texts, and books without pausing. This significantly increases what Heyno can do without you, so use it only for workflows you trust.
Custom
Set your own rule for each kind of action: which ones Heyno can take on its own and which always need your sign-off.
Turn on a mode
Ask before sending is always on. To make another mode the default, or to set rules for specific actions, open Settings › Approvals.
The modes available to you can depend on your plan and your organization’s requirements. A mode that isn’t allowed appears disabled.
How approvals work
Two things work together:
- The guard decides which actions need a check: sending, calling, texting, or booking.
- The mode decides when Heyno pauses for you and when it proceeds on its own.
Changing the mode doesn’t change the guard. Switching to Auto-approve routine keeps the same actions gated; it just changes who signs off on the routine ones. When Heyno pauses, you approve or reject from an approval card in the chat or a notification on your phone.