Troubleshooting
Fix common issues and get unstuck.
Frequently asked questions
A call didn’t come through
Check that your number is connected and Frontdesk is on for it in Settings.
A connector isn’t showing data
Reconnect the tool from Connectors and confirm Heyno has access.
An approval is stuck
Open the approval card in the chat or the notification on your phone to approve, edit, or reject it.