Set your business up once
Tell Frontdesk how your business works once and it has everything it needs to answer for you. Your IVR greeting is generated and recorded the moment you switch it on. From then on it knows what you offer and how you take bookings, so callers get the same answers they would get from someone sitting at your own desk.
Know the moment a customer calls
You are notified as the call comes in and can follow it live from the web app or your phone. And if your assistant hits something it was never taught, it asks you right then, while the caller is still on the line.
Answer without picking up
Answer your assistant's question from wherever you are and it carries straight on with the caller, no need to join. If you would rather take it yourself, join the call and it hands over.
Callbacks, arranged and carried out
When an answer has to come from you, your assistant books a callback instead of guessing, and a caller can ask for one themselves. The moment you answer, it makes the call and passes it on.
Every answer becomes memory
What you answer once is kept, so the same question never comes back. And every caller becomes a client with their history behind them, the quotes, the work, the calls, all of it waiting in your workspace.
